Owning the new menu

A manager from my partner organization contacted a volunteer travelling to Mozambique, to have her deliver a couple copies of the finalized menus to me. It wasn’t something I was expecting, and the gesture was greatly appreciated!

Though the team eliminated a couple of menu features designed to accommodate customer concerns and desires (by having different choices for side dishes, and light and full portions), I’m proud of them for taking ownership and accountability for the menu, using wording that keeps things flexible for meat and side options, while one portion size and price will probably make things easier to manage in the kitchen.

Everyone can now feel that this is their menu, and I’m confident that the customers will continue to praise the changes too!

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